Phone and textingComing soon
Texting, registered from inside Elevate.
Fill in three steps, submit, and watch the carrier review move. When it’s approved, your office number texts the people who opted in.
Texting registration
Coming soonYour business
Carter Home Group LLC
How you text
Customer care and marketing
Sample messages
"Hi David, it's Emily. The open house is Saturday at 11."
Carrier review
Your office number can now text contacts who opted in.
To David Brooks
Hi David, it's Emily. The open house at 124 Willow Ave is Saturday at 11.
Delivered
- Brand registration, one time$4.95
- Campaign review, one time$16.50
- Texting campaign, monthly$11.00
Your numbers, set up in settings.
Numbers and carrier fees are billed at cost plus 10%, like everything else you use. A local number is $1.10 a month.
A local number for each office
Pick the area code. Add more lines when you need them.
Or bring your own
Move your number in, or keep it where it is and text from it.
Your cell as caller ID
Calls you place from Elevate can show the number people already know.
Every call writes itself up.
Hang up and the transcript, a short summary and the next step are already on the contact. The next step lands on your task list, so nothing said on the phone waits for you to type it.
- Place and take calls in Elevate, with the contact’s story on screen while you talk.
- Recording follows each state’s rules, and announces itself where the law asks.
- The next step joins your planned actions, with the reason from the call.
On a call with David Brooks 6:41
Call with David Brooks 6:42
Recorded, with the notice his state requires.
Transcript
So three bedrooms, and a yard for the dog?
Yes. Alpharetta if we can, under $500k.
Saturday morning works for a tour.
Summary
Written when you hang up.
Wants 3 beds and a yard in Alpharetta, under $500k. Free for a tour Saturday morning.
Send David 3 homes before Saturday
Added to your tasks
Or let Cru make the first call.
Dana, Cru’s inside sales voice, asks your qualification checklist. Each answer ticks a box, and when they’re all answered the lead comes to you with the notes.
Dana, Cru’s inside sales voice, calls Sarah Mitchell. Dana: Hi Sarah, it’s Dana with Emily Carter’s team. You asked what 124 Willow Ave might sell for? Sarah Mitchell: Yes. We’re thinking of listing in the spring. Dana: What has you thinking about a move? Sarah Mitchell: We need more room. A baby’s on the way. Dana: Congratulations. Do you have a number in mind? Sarah Mitchell: Somewhere around $640,000. And we haven’t talked to an agent yet. Dana: Emily can walk you through recent sales nearby. I’ll have her call you today.
- Timeline: Spring
- Why move: More room
- Price in mind: About $640,000
- Has an agent: No
Qualified. Handed to Emily Carter with the notes. Calls coming soon.
Ava’s conversations already come with a transcript.
When a buyer talks with Ava on your brochure or landing page, you get the whole conversation, a short summary and their answers on the lead. No phone number needed.
Checked before it goes. Every text, every call.
Built-in consent, Do Not Call and quiet-hours checks run before anything is sent or dialed, whether you send it or Cru does.
Quiet hours
No texts or calls at night in the contact’s own time zone.
Do Not Call
Numbers on the national list or yours are skipped, unless a documented exception applies.
Consent first
Texts go only to people who opted in. A STOP reply is honored on the spot.
Questions about phone and texting.
Can I text and call from Elevate today?
Not yet. Numbers, texting, calls and the registration are built and in testing. Email, tasks and Ava’s conversations work today.
What is texting registration (10DLC)?
US carriers ask every business that texts from a regular local number to register who it is and how it texts. Elevate files it for your company from settings and shows the status as it moves.
What does registration cost?
What the carriers charge, plus 10%: $4.95 once for your brand, $16.50 once for the campaign review, then $11.00 a month.
Can I keep my current number?
Yes. Move it into Elevate, or keep it with your carrier and text from it. You can also show your own cell as caller ID on calls.
Are calls recorded?
Only where recording is allowed, and with the notice the state requires. Each recorded call keeps its transcript and summary on the contact.
Start with email and tasks today.
Texting and calls turn on in the same account when they’re ready.